Star51

Delivery Information

 

Delivery Charges

Standard UK mainland Delivery - Free 

Delivery within 7-10 days.

Express UK mainland Delivery - £4.99

Delivery within 3-5 days.

Delivery to Europe and the US - £20

Delivery within 7-10 days

Delivery to rest of the world - £25

Delivery within 7-10 days

Countries/ Continents include: Australia, New Zealand, Japan, China, Philppines, Korea, India

Delivery to Russia - £30

Delivery within 9-14 days

Please note that for international shipping the recipient is responsible for settling any customs charges directly with the local government authorities or carriers.

 

Returns

To return your product, you should mail your product to: Star51, The Gridiron Building, 1 Pancras Square, London, N1C 4AG, United Kingdom

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over £75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted: (if applicable)

Any item not in its original condition, is damaged or missing parts for reasons not due to our error.

Any item that is returned more than 14 days after delivery.